Obama's Letters

When listening to the stories and decisions of the leaders in How the Wise Decide, many spoke about how they stayed in touch with the "man on the street."  Some of the anecdotes made it into the chapter, Go to the Source, including a story of Orin Smith reading letters from customers and non-customers while serving as CEO of Starbucks.  So you could imagine our surprise when we read about President Obama doing the same thing as part of his daily routine at the White House.  The New York Times captured Obama's letter reading approach in an April article by Ashley Parker.

http://www.nytimes.com/2009/04/20/us/politics/20letters.html